Privacy Policy

Privacy Policy

Introduction to Privacy Policy

At TRAVELSIDDHI – Car Rental Service Provider in Mumbai, your privacy is our top priority. We are committed to protecting your personal information when you book a cab, hire a car, or use our taxi portal. This Privacy Policy explains how we collect, use, share, and protect your data.

When you connect with us at  9167693938 or travelsiddhi.holidays@gmail.com, you trust us with your personal details, and we value that trust.

Importance of Privacy in Car Rental Services

Privacy and security matter the most in today’s digital world, especially when you share:

• Your contact details for booking confirmation

• Location details for pickup & drop

• Payment information for online transactions

• Travel preferences for a better customer experience

TRAVELSIDDHI ensures your details are never misused, shared without consent, or stored longer than necessary.

Information We Collect

We only collect details that are necessary for smooth operations:

1. Personal Information

• Name, phone number, and email ID

• Address or pickup location

• Government-issued ID (if required for long journeys or corporate bookings)

2. Booking & Travel Information

• Pickup and drop points

• Preferred vehicle type

• Date & time of booking

• Trip history for customer support

3. Payment Information

• UPI, debit/credit card details (processed via secure gateways)

• Billing address (if applicable)

4. Technical Data

• Device type and IP address (for website usage)

• Cookies (for website and taxi portal performance)

How We Use Your Information

Your personal details are used only for genuine service purposes:

• Booking Confirmation – Sending SMS/email about trip details.

• Service Improvement – Analyzing feedback to improve rides.

• Customer Support – Quick resolution of queries on 9167693938.

• Safety & Security – Ensuring driver and passenger verification.

• Promotions – Sending offers (only if you opt-in).

We never sell or misuse your data.

How We Protect Your Data

At TRAVELSIDDHI, we use:

• Secure servers & encrypted communication

• Verified third-party payment gateways

• Regular monitoring for data breaches

• Restricted staff access to sensitive information

Your booking and payment details remain confidential & encrypted.

Sharing of Information

We may share your details only with:

• Drivers/Chauffeurs – To complete your ride

• Payment Partners – To process your transactions

• Legal Authorities – If required by Indian law

We never share your personal data with advertisers or unknown third parties.

Cookies & Online Tracking

Like most websites, our taxi portal uses cookies to:

• Remember your booking preferences

• Provide faster browsing

• Improve user experience

You can disable cookies in your browser anytime.

Privacy for Family Stays & Group Bookings

For family travels or group car rentals, TRAVELSIDDHI ensures:

• Details of minors are never collected without parental consent

• Sensitive information is protected

• Only authorized guardians can provide booking details